Our Services
We provide more services globally too
SUPPORT CENTER
To ensure customer satisfaction, and maximize client usage of Hotel facilities.
MARKET RESEARCH
To focus and guide future decision making and marketing efforts.
SALES TRAINING
Series of professionally structured and facilitated workshops.
PRODUCT DEVELOPMENT
All of these ProMark resources are at your service to offer their assistance and expertise whenever it is required.
HOTEL NETWORKING
Opportunity for strategic alliance with other international hotel clients and tens of thousands of travelling Loyalty Members globally.
LEAD GENERATION PROGRAMME
This service is provided free of charge by ProMark Strategies as part of our "Total Marketing" philosophy, which features the Loyalty Membership as its core product.
DATABASE MAKEOVER & RE-QUALIFICATION
Offers you the opportunity to have all of these diverse databases and listings consolidated into one professionally organised and fully integrated database.
Our Team
Leadership Team
ProMark's management team is comprised from a talent pool representing more than 150 years of industry leading expertise.
ProMark's founders pioneered the adoption of technology to drive superior performance. Ian Hay, Simon Cross and Bill Haswell oversee ProMark Strategies progress instilling a commitment to service, integrity and continuous improvement. Our talented IT team work tirelessly to integrate latest technology advances into developing innovative solutions tasked with improving individual member engagement.
Ian Hay is a Co-Founder & Director of ProMark Strategies.
Ian has over 30 years' experience in the Hotel Loyalty Marketing Industry
Prior to co-founding ProMark Strategies in 1993 with Simon Cross,
Ian worked in various senior positions with another well-known company within the industry.
Ian Hay, Director
Simon Cross is a Co-Founder & Director of ProMark Strategies
Simon has over 30 years' experience in the Hotel Loyalty Marketing Industry
Simon Cross, Director
Bill Haswell is Group General Manager of ProMark Strategies.
Bill has overseen the launch & management of successful Hotel Loyalty Marketing programmes for over 26 years & across 5 continents.
Bill Haswell, General Manager
Pek Hiang is Assistant General Manager of ProMark Strategies.
Have many years hands-on experience in the IT industry encompassing project management, requirements analysis, system design, integration, development, implementation and support
PekHiang3
Ng Pek Hiang, Assistant General Manager
Peter Ponniah is the Assistant General Manager of ProMark Strategies.
Completed his CIMA professional qualification and is a member Malaysian Institute Of Accountants. Have more than 25 years of experience in the Finance industry
Peter3